FAQs

Last updated: February 1, 2020

General

What is the difference between Celant's Document Automation Engine and Competitor X?

We are a general purpose (as opposed to specific purpose) document automation solution that is stand-alone (instead of being an MS Word Add-on), natively web application that combines the latest generation technologies integrating unique new features such as freestyle editing mode, auto-creation of issues list and auto-compilation of closing binders.

I would like to sell my forms, or make my forms available online to generate leads. Is that possible with your system?

Yes, absolutely! We can either integrate with your system (including, without limitation, WordPress), or you can integrate with ours. For details please contact us at info@celant.com.

Features

What is the difference between the redline mode and textual comparison?

The redline mode is accessed with the "A" button located in the top-middle tool bar. It toggles between clean and redline mode, and the purpose of the redlining is to show deviances from the form template that's been set with all default values. The textual comparison is a type of comparing different versions of a document, or to compare a DOCX vs. project document(s). It is accessed in the right panel under the versioning tab. In summary, the redline mode shows deviances from the original form document (starting point) in real time whereas textual comparison shows differences between the versions or a completely new document (and it takes a few seconds to produce the result).

I can conditionally include text area with default text, which I would be able to freestyle edit as necessary. Why would I need to use Freestyle Edit feature?

Although it is true that you can set a text area with default text, and condition that text area appropriately and have the user edit it easily, you cannot have variables within the contents of text area, and the redline mode will not show changes made to the text area. And as author, you will need to make edits to default text assigned to Term Templates, rather than editing them in Provision Templates. However, in cases where those factors are not important, it is a valid and useful templatizing method.

I would like feature X. How do I get it?

We have a flexible base application that can be easily modified with custom programming and enhancements, which allows our customers to design custom platforms at "off the shelf" prices. Please reach out to us at support@celant.com

Pricing

What is the pricing?

It is $50 per user per month. Volume discounts are available, as well as other incentives.

What is the service fee for converting our existing forms into smart templates?

We charge $100 per hour for the custom programming and document-to-template conversion service.

Support

How do I receive support?

Please feel free to email us at support@celant.com or via phone at 718-414-2413. We generally respond within 2 hours during business hours.